One number.All helplines.

Ring us, email whichever team you need, or send a message to our team for any Helpline. Whatever's easiest for you.

Monday–Friday 7am–5pm

One friendly UK helpline. Our own experienced team.

Free helpline0800 135 7663

One messageFor all Helplines

Working-day repliesWithin one working day

priority member supportFor members on eligible plans

Speak to the right team

Call once, or contact a division directly.

The same freephone number reaches all Helplines. For email enquiries, choose the specialist team below.

hello@thehelplines.co.uk General enquiries — The Helplines team.

hello@roof-helpline.co.uk Roofing, gutters, roofline and solar PV cleaning.

priority member support for members on Roof Care, Gutter & Roof Combined, Solar-Shield, Priority Care and the Combined plan.

Send a message

It goes to both teams, so you don't need to work out which one you want. We'll get back to you within one working day.

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Visit us

DM Developments (Inskip) Ltd
Unit 2B Edward Quay VII
Riversway, Preston
PR2 2YF

Roof Helpline, Renewable Helpline and Boiler Helpline, together under one roof.