0800 135 7663 — Mon–Fri 7am–5pm ASHP specialists · UK-wide
About us

Expert Air Source Heat Pump servicing and maintenance, across the UK

Renewable Helpline is a UK specialist in Air Source Heat Pump servicing, maintenance and ongoing renewable system support — helping homeowners keep their heating systems running efficiently, reliably and safely.

0800 135 7663
Monday–Friday7am–5pm
A UK home fitted with solar panels and an air source heat pump
Renewable Helpline

Specialist air source heat pump servicing and maintenance.

Free helpline0800 135 7663
One messageWe'll reach the right team
Working-day repliesWithin one working day
priority member supportFor members on eligible plans
Specialist care

What we do.

Unlike general plumbing or heating companies, Renewable Helpline focuses specifically on renewable heating systems and Air Source Heat Pumps. Our experienced specialists provide expert servicing, maintenance and repairs to keep your system efficient and reliable all year round.

  • Air source heat pump servicing & maintenance

    Keeping systems efficient, safe and running smoothly.

  • Repairs & diagnostics

    Fast fault-finding and expert repairs from experienced specialists.

  • Advice you can trust

    Clear guidance to help you get the best from your system.

UK-wide coverage

Based in Preston. Supporting homes across the UK.

Based in Preston and operating across mainland UK, our own experienced specialists support homeowners nationwide with renewable servicing, maintenance and dependable customer care.

Experienced specialistsQualified. Experienced. Our own team.
What's included

Complete care for your heat pump.

Every Renewable Helpline plan is built around proactive, specialist care. Depending on the package you choose, your cover can include:

Annual servicing

Annual heat pump servicing to keep your system efficient, safe and running at its best.

Priority support

Priority engineer assistance and dedicated customer support when you need it.

Performance checks

Full system health checks, hot water cylinder inspections and performance optimisation.

Peace of mind

Warranty-supporting maintenance records and ongoing renewable system support.

Benefits vary by plan. See our Packages for full details.

A Renewable Helpline engineer servicing an air source heat pump
Whole-home support

More than just maintenance.

Beyond heat pump servicing, we help homeowners with Solar PV care and combined home cover through selected packages — so you can protect more of your home with one simple plan.

View our packages
Our mission

Making renewable heating simple.

We believe renewable energy systems deserve specialist aftercare, honest advice and reliable ongoing support — not just installation.

To help homeowners protect their renewable investment, improve system performance and feel confident in the future of low-carbon home heating.

Here when you need us

One number for all your heat pump needs.

Call our free helpline, Monday–Friday, 7am–5pm, and our specialist team will help.

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PACKAGE
£0/month
Monthly Annual Best Value

Service & maintenance agreement — not insurance. 12-month minimum term. Every plan starts with an onboarding inspection. By continuing you agree to our terms & conditions.

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